Refund & Exchange
Our Commitment to Your Satisfaction:
At aalyo, we strive to ensure your complete satisfaction with every purchase. While we adhere to a policy of no exchanges and no returns, we understand that unforeseen issues may arise with your product. In such cases, please do not hesitate to contact us at connect@aalyo.com or reach out to us via phone at +91 9920108799. Rest assured, we will address your concerns promptly and professionally.
Product Quality Assurance:
We take pride in the quality of our products and want you to be fully content with your purchase. Upon receiving your order, we kindly ask that you inspect it thoroughly. Should you discover any defects, damages, or receive an incorrect item, please notify us immediately. We value your feedback and will work diligently to rectify any issues. Please note that damage reports must be submitted within 12 hours of receiving the item for consideration.
Assistance with Exchanges:
While our policy typically does not permit exchanges or returns, we understand that circumstances may warrant an exchange for damaged products. If you wish to proceed with an exchange, please contact us at connect@aalyo.com or reach out to us via phone at +91 9920108799.
Our Contact Information:
Should you have any questions or concerns regarding our policies or your order, please feel free to contact us at:
Atlantic Tower, Ghatkopar East Mumbai 400077 +91 9920108799 connect@aalyo.com
Thank you for choosing aalyo.com. We appreciate your trust in us and look forward to serving you.