Shipping Information:

At aalyo.com, we aim to deliver your orders promptly and efficiently. Please note the following details regarding dispatch times and shipping durations:

• Non-food products: Orders typically dispatch from our warehouses within 24 hours.
• Food products: We prioritize the freshness and quality of our offerings. Please allow 24 to 48 hours for dispatch.
• Once dispatched, shipping generally takes 7-10 business days for delivery to your doorstep. However, we aim to deliver well before that timeframe whenever possible.

Order Confirmation and Tracking:

Upon confirmation of your order, you will receive an SMS notification. Additionally, when your order is dispatched, you will receive another SMS containing your tracking ID from our trusted shipping partners. This allows you to monitor the status of your delivery conveniently.

Refunds for Damaged Products:

While we make every effort to ensure the quality and condition of our products, we understand that unforeseen issues may occur during transit. If you receive a damaged product, please contact us within 24 hours of delivery. Please note that refunds are processed within 8-10 working days following approval.

Contact Us:

For any inquiries or assistance, please do not hesitate to reach out to us:

Atlantic Tower, Ghatkopar East
Mumbai 400077
+91 9920108799
connect@aalyo.com

We are committed to providing you with exceptional service and support throughout your shopping experience with us.